Benchmark-Driven Process Improvement
Crossvale follows a formal, structured six phase methodology to deliver enterprise-class business process solutions. The methodology employs the following Crossvale, cloud-based capabilities:
- Benchmark Database
- SwiftBI – Business Intelligence Software
- SwiftOps – Business Process Management Software
Crossvale’s methodology provides a low cost, single-process solution, thereby avoiding expensive and time-consuming enterprise-wide solutions that take six to nine months just to get approval!
The procedure is as follows:
Step 1: Compile Benchmark Data by activity (Week 1)
Step 2: Use Gap Analysis to Measure and Rank Competitive Gaps (Week 1)
Step 3: Use SwiftBI Dashboard to Measure “Current State” (Weeks 2 -3)
Step 4: Define Goals & Resources for Process Improvement (Week 4)
Step 5: Implement SwiftOPS Solution (Weeks 5 – 12)
Step 6: Build Management Dashboards for “Management by Process Metrics”
The Methodology is agile, creates actionable data and quickly deploys results. It eliminates the shortcomings of pure-play process improvement methodologies and standalone software which is expensive, difficult to implement and time-consuming.
