It's uncommon to have a customer apologizing to you for deploying a flawed process. Here is an example of how this is the best situation that customer could hope for.
Workflow automation scares some into thinking it's a big disruption of control. It's helpful to know it can instead be a hop vs. a leap to start in the right direction.
When the pursuit of holistic elegance stalls many process and IT teams, breakthroughs are made with a refocus on the simple goal of agile operational excellence.
Did the most emotionally charged Shark Tank episode, presenting Donny McCall's Invis-A-Rack, lay bare the death of American values as we've known them?
In this final installment, we discuss challenges with tackling the third component of the People-Process-Technology "Trinity of Improvement".
Every organization could stand to benefit from process streamlining and optimization. Unfortunately, focusing only on the process is a sure way to short-change your ROI.
Did you know that the most profitable and best executing companies have a secret to their success: an ingenious organization chart, neatly carving out the perfect combination of roles, responsibilities, and headcounts?
Businesses need solutions, not tools. Solutions are answers to problems, and there are four key components to answers that are responsive and accountable to the business.
In the quest to cut costs but not knowledge, too many companies have atrophied their technical capabilities and especially their staff skills.
The adage "we don’t have time to do it right, but we have time to do it again" is something few of us feel we can still afford. With limited skills, time and funds to properly solve business problems with technology, the urge to cut corners is overwhelming.