Crossvale's SwiftOps™ business process automation solution delivers significant ROI
Posted on August 9, 2011
Crossvale, Inc., a leading provider of integration and automation services, today announced results from the process automation effort and SwiftOps™ deployment it conducted in support of a national leader in the provision of marketing services. Across the organization, the process improvement effort yielded productivity savings of more than $1 million and 17,000 hours per year from this automation effort. The company received payback on its SwiftOps investment in less than four months.
In support of their efforts to streamline cross-functional HR processes and deliver superior service to internal customers, the marketing company selected Crossvale as their business process automation partner. Crossvale provided a complete solutions package, including the SwiftOps automation engine, professional services to automate workflows and integration services to seamlessly insert the SwiftOps product into the company's systems infrastructure.
The marketing services firm used SwiftOps to automate several HR processes which had traditionally been manual and labor intensive, including: contractor on-boarding, employee off-boarding, employee recognition awards, job changes, and vacation carry-over requests. The results not only provided significant productivity gains, but also employees and managers benefitted from quicker responses to their HR interactions and HR team members were able to address more critical issues.
Crossvale President Jason Sharp stated, "Our focus is to create automation solutions that are intelligent and intuitive, so that all process participants, initiators, approvers, monitors and owners achieve maximum productivity. SwiftOps optimizes users' time by making forms and other inputs easy to use, pre-populating as much data as possible, and providing context sensitive help to minimize training down-time."
The company was able to bring the SwiftOps workflows into operation rapidly, since Crossvale's consultants handled the integration effort. The required involvement from the IT staff was minimal, which kept the project from having to compete for resources with other strategic endeavors. Crossvale's consultants also worked with the firm's subject matter experts to customize the solution so that it fit seamlessly into the corporate culture. The resulting solution was easily adopted by the employee base.
About Crossvale
Crossvale provides automation and integration solutions that help clients maximize the performance of their people, processes, and technologies. Headquartered in Irving, Texas, Crossvale offers a wealth of experience gained through the implementation of BPM, SOA, and enterprise integration technologies. Founded in 2001, the Company has partnered with clients in 40 states and 20 countries helping them succeed when being counted on to perform. Crossvale builds tailored software solutions, deployed on their proprietary, SwiftOps cloud-based platform, as well as Oracle and Software AG products. SwiftOps automates manual business processes and provides monitoring, audits, and controls, so that process improvement efforts can achieve maximum ROI. Crossvale is a GSA IT Schedule 70 Vendor.
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