The Challenges of Next-Gen Banking Modernization (Part One)

Webinar Details

Crossvale, in partnership with Red Hat, presented a comprehensive overview of its Next-Gen Banking Platform, built to help mid-sized banks accelerate digital transformation. The solution is designed to address common challenges such as legacy infrastructure, customer attrition, high operational costs, compliance complexity, and the need for modern digital experiences that rival fintech competition.

CTO Jose Alonso detailed the architecture and design philosophy behind the platform, which integrates seamlessly with existing systems of record, enables a smooth branch-to-digital transition, and facilitates modular deployment using microservices. Built on OpenShift, the platform includes pre-built accelerators like Bridges, Atomics, and Orchestrators, enabling rapid deployment, integration, and scalability.

CEO Todd Millard emphasized Crossvale’s track record, operational support (24/7/365), and the ability to deliver zero-to-confidence in days—not months—using pre-designed components, flexible customizations, and built-in monitoring. The session highlighted that unlike rigid off-the-shelf products, this platform allows tailored modernization without the risk of vendor lock-in, while enabling future capabilities like AI and automation.

The presentation closed with real-world success stories and an invitation for discovery sessions, workshops, and tailored scoping to help banks assess their readiness and launch transformation projects effectively.

Key takeaways

1. Banking Challenges Addressed

  • Rising customer expectations for seamless, fast digital services.

  • Growing competition from fintechs eroding customer bases.

  • Operational inefficiencies due to outdated, siloed infrastructure.

  • Compliance demands add complexity and slow delivery.

  • High costs associated with legacy systems and dispute management.

2. A Tailored Modernization Framework

  • Crossvale offers a modular platform that is 80–90% pre-built with flexible customization for the remaining components.

  • Runs on OpenShift, making it portable across on-prem, cloud, and hybrid environments.

  • Works with existing systems of record (FIS, TCS, Temenos) and digital banking tools without requiring their replacement.

3. Core Architectural Components

  • Bridges: Connect to core systems and APIs.

  • Atomics: Define standardized, reusable operations.

  • Orchestrators: Compose advanced services and logic from atomic components.

  • Microservices-based, extensible architecture supports agility and future growth.

4. Deployment and Operational Model

  • Defined through a five-phase delivery: Definition, Platform Build, Integration, Modernization, and Advanced Services.

  • Supports ITSM tools (e.g., ServiceNow) for compliance and governance.

  • Enables agile DevOps pipelines, self-healing infrastructure, and rapid app onboarding.

5. Benefits Over Traditional Approaches

  • Zero to confident in under 30 days vs. 9+ months via DIY.

  • Compatible with any infrastructure—no vendor lock-in.

  • Scalable across customer touchpoints and business units.

  • Pre-built services accelerate integration and modernization timelines.

6. AI and Automation Ready

  • Supports integration with AI/ML models, data lakes, event-driven architectures, and self-service tools.

  • Built to enable future digital banking capabilities without requiring platform rebuilds.

7. Proven Success & Scalability

  • Deployed in multiple mid-size and large banks with measurable results.

  • Delivers operational support, performance optimization, and compliance maintenance.

  • Designed for phased adoption (start with one integration or channel, then scale).

8. Why It’s Different

  • Not an off-the-shelf product; it’s a customizable framework.

  • Delivered by a team with deep banking, application modernization, and platform operations expertise.

  • Comes with managed services for ongoing tuning, monitoring, and team mentoring.

Contents

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